Buyer questions
Questions before adoption
Short answers for labs evaluating private AI over internal research documents.
Is Researcher Center safe for unpublished work?
It is designed for private research workflows, but teams should review the security page and known limitations before uploading sensitive documents. Start with a focused approved corpus, then choose managed, BYO-key, or local/self-hosted operation based on your review requirements.
Is this a literature discovery tool?
No. Researcher Center answers from your lab's own documents. Use literature discovery tools to search the published record; use Researcher Center to ask internal papers, protocols, theses, notes, and code.
Can we self-host or run locally?
Yes. Local and self-hosted options are available, including Ollama and vLLM paths. Labs can also use managed AI or bring their own approved provider key.
What happens when evidence is missing?
The product is designed to say that the available sources are insufficient rather than inventing an answer. Where useful, it should indicate what evidence is missing or what narrower question may be answerable.
Who controls the AI provider?
The lab or organization can choose the operating model: managed AI for convenience, bring-your-own key for provider and billing control, or local/self-hosted for stricter data-control requirements.
What should we upload first?
Start with documents the lab already trusts: current protocols, core papers, theses, project notes, retrospectives, and documents behind recurring questions. A smaller trusted corpus is better than a large uncertain folder.
How is this different from ChatGPT or NotebookLM?
Public chatbots and personal document tools are useful, but Researcher Center is built first for university labs that need private, source-grounded answers, workspace access boundaries, refusal behavior, and deployment choice.
What does Early Access include?
Early Access is a guided pilot: a private workspace, help scoping the first corpus, citation and refusal evaluation, and review of the right AI operating model. It is focused on learning with the first labs, not broad self-serve marketing.
For security posture, start with Security. For deployment choice, review AI providers and local/self-hosted options.