Support
Support and contact
During Early Access, support is handled directly by the Researcher Center team. Response times are best-effort and not a contractual service-level agreement, but security and outage reports are reviewed first.
How to reach us
Security
Security reports and suspected data exposure. Please email us privately rather than posting publicly, and we'll respond quickly.
security@researcher.centerWhat to expect
- We triage each request by severity and reply as quickly as we can.
- Outages and security issues come first; everything else is handled best-effort.
- These response times are best-effort during Early Access - not an SLA.
Before you write, the known limitations page may already answer your question. Want to start using Researcher Center? Request Early Access.